Privacy Policy

Information We Collect

• Email address when downloading free resources.
• Name where requested during downloads or purchases.
• Purchase information including your name and email address.
• Payment processing handled securely by Stripe.
• Anonymous website analytics including browser type and pages visited.

How We Use Your Information

• Deliver purchased products and free resources.
• Respond to enquiries sent to info@calmforge.au.
• Send updates about new resources when you've opted in.
• Improve our website, products and user experience.
• Provide customer support and order assistance.

Secure Payment Processing

Payments are processed securely through Stripe. CalmForge never stores or has access to your complete credit or debit card details.

Trusted Service Providers

To operate our website and deliver digital resources, we may work with trusted third-party providers including Stripe, WooCommerce, WordPress and email delivery services. Each provider manages data according to its own privacy practices.

Data Security

We take reasonable steps to protect your personal information against misuse, loss, unauthorised access or disclosure. While no online system is completely secure, we apply recognised industry practices to safeguard your information.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at any time. We aim to respond within a reasonable timeframe.

Cookies

Our website uses cookies to support core functionality, including remembering items in your shopping cart during checkout. You can disable cookies in your browser settings, although doing so may affect certain website features.